Terms and Conditions of Use – DAR-NAËL
1. Presentation
Dar Naël is a guest house located in Djerba (Tunisia).
Accommodation is available by reservation only, either as part of a suite or as a complete private hire.
These terms and conditions set out the terms and conditions for booking, accommodation and use of the services offered at Dar Naël.
2. Reservations
• Reservations can be made directly with Dar Naël (website, email, telephone, or partner platforms).
• All bookings must be confirmed by paying a deposit of 50% of the total cost of the stay.
• The balance is to be paid on site (in cash, in euros or dinars, or by bank transfer).
3. Prices
• Rates are quoted in euros and Tunisian dinars, including breakfast.
• Rates vary depending on the season, the suite chosen, or whether the entire house is booked for private use.
• Local tourist taxes are payable in addition (in accordance with current regulations in Tunisia).
4. Cancellation policy
• Free cancellation up to 30 days prior to arrival.
• In the event of cancellation less than 30 days prior to arrival, the deposit is non-refundable.
• In the event of a no-show or early departure, the full amount of the stay is due.
5. Arrival and departure
• Check-in: from 3 p.m.
• Check-out: before 12 noon.
• Please notify the team in case of late arrival.
6. Use of the premises
• Dar Naël is a place of relaxation and conviviality. Guests undertake to respect the tranquillity of the premises and other travellers.
• The communal areas (swimming pool, terraces, spa) are reserved exclusively for guests staying at Dar Naël.
• Children remain the responsibility of their parents.
7. Services
• Dar Naël offers meals, wellness treatments (massages, hammam, jacuzzi) and activities with its local partners, subject to reservation.
• These services are optional, subject to additional charges and subject to availability.
8. Liability
• Dar Naël accepts no responsibility for loss, theft or damage to guests' personal belongings.
• Guests are responsible for any damage caused to the guest house.
9. Personal information
• The information collected during a booking is used solely for the purpose of managing the stay.
• No data is transmitted to third parties without consent.
10. Applicable law
• These terms and conditions are subject to Tunisian law.
• Any dispute shall, failing amicable agreement, fall within the exclusive jurisdiction of the Tunisian courts.